Responsible Gaming

Gaming Should Be Entertainment

At La Résidence des Rosiers, we believe that online casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While we offer fast payouts and exciting games, it's important to approach gambling responsibly and within your means.

Please remember: the house always has an edge. Never gamble with money you cannot afford to lose.

Age Verification

Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age of majority in your province). La Résidence des Rosiers is committed to preventing underage gambling and verifies the age of all players.

If you are under the legal gambling age in your jurisdiction, you are not permitted to access our platform.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own gambling behaviour?

• Chasing losses: Gambling more to try to recover money you've lost
• Hiding gambling activity: Keeping your gambling secret from family or friends
• Increasing stakes: Needing to bet more money to get the same excitement
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Loss of control: Unable to stop or reduce your gambling despite wanting to
• Using gambling to escape: Gambling to cope with stress, anxiety, or depression
• Financial problems: Borrowing money or getting into debt to gamble
• Failed attempts to quit: Repeatedly trying and failing to cut back or stop
• Withdrawal symptoms: Feeling irritable or anxious when not gambling

If you recognize these signs, it's time to seek help.

Self-Help Tools

La Résidence des Rosiers provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a cap on the amount you're willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about how long and how much you've been gambling
• Time-Out: Take a break from your account for a set period without closing it permanently
• Self-Exclusion: Voluntarily exclude yourself from your account for an extended period if you need to step away from gambling

Contact our customer support team to activate any of these tools at any time.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. Here are trusted resources in Canada:

Canadian Resources

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Trusted organization providing evidence-based resources and support for problem gambling in Canada.
• Gamblers Anonymous Canada
  A peer support fellowship offering free meetings and support for individuals seeking recovery from problem gambling.
• Provincial Helplines
  Most Canadian provinces offer toll-free helplines and counselling services. Contact your provincial health ministry for local resources.

International Resources

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support for problem gamblers in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Free, self-exclusion tool for UK-based gamblers.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counselling and resources for Australian players.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Resources and support for problem gambling in the US.

Take Action Today

If you believe you have a problem with gambling, reach out for help immediately. Problem gambling is a treatable condition, and recovery is possible.

You can:

• Contact the Responsible Gambling Council at www.responsiblegambling.org
• Reach out to your provincial helpline
• Speak with a counsellor, therapist, or trusted family member
• Use our self-exclusion tool to take a break from gambling

Help is available. You don't have to face this alone.